Cronos Consulting Group, Inc

Cronos Consulting Group is an SBA Certified 8(a) professional services firm providing business and technology consulting.

About Cronos Consulting Group, Inc

Cronos Consulting Group, Inc. is an SBA Certified 8(a) professional services firm providing business and technology consulting. The guiding tenet binding our firm, our people, and our approach supporting our clients is a focus on practical innovation. Today, as one of the industry’s fastest growing consulting, technology, and service firms, our focus on practical innovation is stronger than ever. We strive to bring the latest innovations in technology, business practices, and operations, backed by real world, on-the-ground knowledge to help government agencies achieve success.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

San Diego, California, United States

ServiceNow Partner Type

Services, Technology

Industry

Education, Energy and Utilities, Government, Healthcare and Life sciences, Manufacturing

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.