CROXCON TriFinance

CROXCON TriFinance is a ServiceNow Specialist Partner, with a strong focus in FM, ITSM, CSM, ITBM, ITOM, SAM and HR.

About CROXCON TriFinance

CROXCON is a Blue Chip Boutique within TriFinance that is dedicated to delivering ServiceNow implementation, services and business support. We assist customers in their Digital Transformation Roadmap on a strategic, functional and technical level. We will ensure that our customers can provide a better Service by adding Artificial Intelligence and Machine learning based on the ServiceNow platform. We limit risks for customers and prevent outages by implementing predictive and effective monitoring for IT and Business. We thereby enable customers to gain real-time insights into their IT and Business.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    The Netherlands, Luxembourg, Belgium

ServiceNow Resale Territories

  • EMEA

    The Netherlands, Luxembourg, Belgium

Partner Locations

  • EMEA

    Belgium

ServiceNow Assure

Headquarters

Zaventem, Brabant (Flemish), Belgium

ServiceNow Partner Type

Sales, Services

Industry

Education, Financial Services, Healthcare and Life sciences, Manufacturing

Customer Satisfaction Score

4.5 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.