A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About CSQ Tech S. C.
Our promise is very simple: we are never gonna give you up, never gonna let you down. We care deeply about our clients. From the moment we first meet, through the delivery of our services (and even beyond), our goal is to help you get to (or figure out) where you want to go; so, if you find yourself clouded by the challenges that the industry faces nowadays, we'll help you find a clear path to your unique journey into digital transformation. We are a company founded in what we believe can change your business for the better: empathy, honesty, flexibility and total transparency. A dedicated and qualified team with more than 10 years of experience committed to your success. We will carefully listen to your needs, understand your company's culture and the potential you seek through your strategy. That way, we always craft our solutions around you own particular perspective. Find out more at www.csqtech.mx
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 4
- Suite Certification - CSM Professional 4
HR Service Delivery
- Certified Implementation Specialist – Human Resources 4
- Suite Certification - HR Professional 4
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 2
IT Operations Management
- Certified Implementation Specialist – Discovery 3
- Certified Implementation Specialist – Event Management 1
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 12
- Suite Certification - ITSM Professional 10
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 9
Security Operations
- Certified Implementation Specialist – Security Incident Response 3
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 3
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
Mexico
Partner Locations
-
AMS
Mexico
Headquarters
Ciudad De Mexico, Distrito Federal, Mexico
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
SERVICENOW TRAINING PROGRAM
- Next Gen Authorized Training
Industry
- Financial Services
- Healthcare and Life Sciences
- Manufacturing
- Telecom Media Technology
Customer Satisfaction Score
0 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)