CSQ Tech S. C.

A team of consultants willing to Challenge the Status Quo. Our passion: find solutions to your problems. Our promise… well, you can read below.

About CSQ Tech S. C.

Our promise is very simple: we are never gonna give you up, never gonna let you down. We care deeply about our clients. From the moment we first meet, through the delivery of our services (and even beyond), our goal is to help you get to (or figure out) where you want to go; so, if you find yourself clouded by the challenges that the industry faces nowadays, we'll help you find a clear path to your unique journey into digital transformation. We are a company founded in what we believe can change your business for the better: empathy, honesty, flexibility and total transparency. A dedicated and qualified team with more than 10 years of experience committed to your success. We will carefully listen to your needs, understand your company's culture and the potential you seek through your strategy. That way, we always craft our solutions around you own particular perspective. Find out more at www.csqtech.mx

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
  • Suite Certification - CSM Professional 2
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 4
  • Suite Certification - HR Enterprise 3
  • Suite Certification - HR Professional 3
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 4
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 13
  • Suite Certification - ITSM Professional 11
Now Platform App Engine
  • ServiceNow Certified Application Developer 10
Security Operations
  • Certified Implementation Specialist – Security Incident Response 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Mexico

Partner Locations

  • AMS

    Mexico

ServiceNow Assure

Headquarters

Ciudad De Mexico, Distrito Federal, Mexico

ServiceNow Partner Type

Services

Industry

Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.67 out of 5 from Responses

Target Company Size

501 to 1,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.