A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Datapro Computer Systems Company Limited
Datapro Computer Systems Co., Ltd. (DCS), founded in December 1986, is a Premier Technology Public Company Limited (PT) member under Premier Group of Companies. DCS has continuously equipped itself with leading IT Solutions with the strong intention to position itself as a Total Enterprise IT Solution Provider. DCS serves over 1,000 customers in various industries with broad spectrum of solutions and after-sales services. DCS emphasizes providing customer services to strengthen and create its customer business's accomplishment. Our achievement and recognition as business partners of the world's leading IT vendors are clearly demonstrated by our continuous certification in many awards and recognitions.
Product Line Certifications
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
IT Operations Management
- Certified Implementation Specialist – Discovery 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
Thailand
ServiceNow Resale Territories
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APJ
Thailand
Partner Locations
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APJ
Thailand
Headquarters
Prawet, KrungThep Mahanakorn, Thailand
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Specialist
Industry
- Education
- Financial Services
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)