DiConsus GmbH

Feel the difference! Happy customers and employees are our focus while we make your project to a success story.

About DiConsus GmbH

We don't want to convince you here with expertise and our presence on the market, because you have already realized in a few seconds that as a listed ServiceNow partner we have very special knowledge and skills that we use to your advantage. Now it's all about you and what's important to you. We save your precious time and get straight to the point. You are in the center of attention for us. You, your company, your wishes, questions, goals, projects and their successful finalization. Our goal is to create added value for you. We speak your language and start with you exactly at the point where you want it, because that is the best contribution for you. We are happy to dispense with sales events and get right in there. This is what our customers appreciate about us. Look forward to a special exchange with us from expert to expert and contact us.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 5
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 4
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA


Partner Locations

  • EMEA



Wolfenbuettel, Lower Saxony, Germany

ServiceNow Partner Type



Energy and Utilities, Financial Services, Healthcare and Life sciences, Manufacturing, Service Provider, Transportation and Logistics

Customer Satisfaction Score

5 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.