DiConsus GmbH

Feel the difference! Happy customers and employees are our focus while we make your project to a success story.

About DiConsus GmbH

We don't want to convince you here with expertise and our presence on the market, because you have already realized in a few seconds that as a listed ServiceNow partner we have very special knowledge and skills that we use to your advantage. Now it's all about you and what's important to you. We save your precious time and get straight to the point. You are in the center of attention for us. You, your company, your wishes, questions, goals, projects and their successful finalization. Our goal is to create added value for you. We speak your language and start with you exactly at the point where you want it, because that is the best contribution for you. We are happy to dispense with sales events and get right in there. This is what our customers appreciate about us. Look forward to a special exchange with us from expert to expert and contact us.

ServiceNow Designations & Awards

Consulting And Implementation Partner
Build Partner

Accreditations

  • Presales Accreditation
    1
  • Sales Accreditation
    1
  • Delivery Accreditation
    12

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 3
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 8
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 4
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Germany

ServiceNow Service Provider Territories

  • EMEA

    Germany

Partner Locations

  • EMEA

    Germany

Headquarters

Wolfenbuettel, Lower Saxony, Germany

SERVICENOW PARTNER TYPE
  • Build Platform
  • Consulting & Implementation Premier
  • Service Provider Registered
Product Line Achievements
  • Accreditation
  • Certification
Industry
  • Energy and Utilities
  • Financial Services
  • Healthcare and Life Sciences
  • Manufacturing
  • Service Provider
  • Transportation and Logistics
Customer Satisfaction Score

0 out of 5 from Responses

ServiceNow Store

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A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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