A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About DiConsus GmbH
We don't want to convince you here with expertise and our presence on the market, because you have already realized in a few seconds that as a listed ServiceNow partner we have very special knowledge and skills that we use to your advantage.
Now it's all about you and what's important to you.
We save your precious time and get straight to the point.
You are in the center of attention for us. You, your company, your wishes, questions, goals, projects and their successful finalization.
Our goal is to create added value for you.
We speak your language and start with you exactly at the point where you want it, because that is the best contribution for you. We are happy to dispense with sales events and get right in there.
This is what our customers appreciate about us.
Look forward to a special exchange with us from expert to expert and contact us.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 3
IT Operations Management
- Certified Implementation Specialist – Discovery 1
- Certified Implementation Specialist – Event Management 1
- Certified Implementation Specialist – Service Mapping 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 7
- Suite Certification - ITSM Professional 1
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 4
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
Country and Region Coverage
ServiceNow Implementation Territories
-
EMEA
Germany
Partner Locations
-
EMEA
Germany
Headquarters
Wolfenbuettel, Lower Saxony, Germany
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Premier
Industry
- Energy and Utilities
- Financial Services
- Healthcare and Life Sciences
- Manufacturing
- Service Provider
- Transportation and Logistics
Customer Satisfaction Score
5 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)