Digisystem Serviços Especializados Ltda

Digisystem is your best partner to drive digital transformation with ServiceNow solutions.

About Digisystem Serviços Especializados Ltda

Digisystem understands customer problems, offers improved technology solutions and becomes the best partner in the journey of digital transformation. • + 30 years of experience in the Technology market. • + 1100 employees specialized in the main solutions on the market. • Operation present in Latin America. • Strategic partner of the world's leading technology manufacturers. • Professional Team with over 6 years of ServiceNow market experience; Digisystem is certified by Great Place to Work as one of the best companies to work for in 2021.

Product Line Certifications

IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 4

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Brazil

ServiceNow Resale Territories

  • AMS

    Brazil

ServiceNow Service Provider Territories

  • AMS

    Brazil

Partner Locations

  • AMS

    Brazil

Headquarters

Sao Paulo, Sao Paulo, Brazil

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Service Provider

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.