D2M, a division of DISYS

D2M, a division of DISYS, is an outcome-driven services and solutions partner serving enterprises across their IT operations and digital initiatives.

About D2M, a division of DISYS

D2M (Digital & Data Managed Services), a division of DISYS, is an outcome-driven services and solutions partner serving enterprises across their IT operations and digital initiatives. We build solutions that accelerate digital transformation journeys and meet your critical business goals. Leveraging automation, we guarantee hyper-stability, enhanced efficiency, and the highest level of user satisfaction. Being a strategic partner for many global organizations, we help them address various technological challenges that could result in mission-critical impacts. Whether it is day-to-day infrastructure support challenges, innovation, and advancements in digital transformation, or leveraging automation and machine learning, we believe in assuming joint responsibility for our clients’ goals. We apply automation everywhere to our services and service delivery to improve overall efficiency and results through our managed services and solutions.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Mc Lean, Virginia, United States

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.