Digix srl

We put People and Companies at the centre of the digital transformation and business acceleration process by sharing experiences in tech and processes

About Digix srl

We guide our customers in Italy, Spain and UK with an approach based on consulting, technology and adoption. We design solutions starting from the user experience, with the aim of accelerating the business of organizations in different sectors, from Finance and Retail to Engineering, Manufacturing and Energy. Digix believes in a holistic approach for business needs, looking in details to the specific characteristics of the company. This strategy ensures that you don’t get only technology solutions, but a more efficient business. Together with the ServiceNow platform we can accompany you to get the maximum value from the solution inside and outside the it and be ready to work at lightspeed.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
  • Suite Certification - CSM Professional 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 2
  • Certified Implementation Specialist – Project Portfolio Management 3
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Italy

Partner Locations

  • EMEA

    Italy

ServiceNow Assure

Headquarters

Milan, Milan, Italy

ServiceNow Partner Type

Sales, Services

Industry

Financial Services, Manufacturing, Telecom Media Technology

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.