DxSherpa Technologies Pvt.Ltd

DxSherpa is a Global Focused Technology organization in ServiceNow. Covers entire portfolio of ServiceNow. Works with Large and Medium Enterprises.

About DxSherpa Technologies Pvt.Ltd

DxSherpa Technologies is a high-growth, global IT services company with headquarters in the US and India. As a 100% ServiceNow-exclusive Premier partner, we serve medium to large enterprises across Asia, Europe, and North America. Our expertise spans many industries with special emphasis in Manufacturing, Banking, Insurance, IT, and Healthcare. We have built a dedicated and focused team of 270+ consultants to serve our expanding client base across multiple disciplines on the ServiceNow platform. We believe in building trust and work satisfaction among our employees, customers and Partners by continuously enhancing our skills to deliver excellence.

Product Line Certifications

Customer Service Management
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Suite Certification - HR Professional 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 3
  • Certified Implementation Specialist – Event Management 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
  • Suite Certification - ITSM Professional 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • APJ

    India

ServiceNow Resale Territories

  • AMS

    United States

  • APJ

    India

Partner Locations

  • AMS

    United States

  • APJ

    India

ServiceNow Assure

Headquarters

Pune, Maharashtra, India

ServiceNow Partner Type

Sales, Services

Industry

Education, Energy and Utilities, Financial Services, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Transportation and Logistics

Customer Satisfaction Score

4 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.