Edgile

Edgile is a ServiceNow Elite Partner specializing in IRM/GRC, SecOps, BCM, Vendor Risk, and Compliance implementations.

About Edgile

Founded in 2001, Edgile is a ServiceNow Elite Partner delivering IRM/GRC, SecOps, BCM, Vendor Risk Management and regulatory compliance solutions to Fortune 500 companies and highly-regulated enterprises. Our team of certified consultants, architects, developers, and GRC and regulatory experts provides industry-leading security approaches, including Quick Start accelerators that enable customers to turn on native ServiceNow IRM/GRC in as little as six weeks. This improves the effectiveness of risk management practices across the enterprise, leveraging the power of the ServiceNow platform and native ITSM information. To solve the challenge of shifting regulations, Edgile developed Automated Regulatory Compliance (ArC)—20+ industry-specific apps available on the ServiceNow store. ArC is a unique compliance management tool that automatically tracks updated rules and regulations, seamlessly integrating relevant data into the ServiceNow GRC policy module.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 6
  • Certified Implementation Specialist – Vendor Risk Management 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1
Security Operations
  • Certified Implementation Specialist – Security Incident Response 4
  • Certified Implementation Specialist – Vulnerability Response 4

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Austin, Texas, United States

ServiceNow Partner Type

Services, Technology

Product Line Achievements

Security Operations, Governance, Risk and Compliance

Industry

Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.78 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.