Enable Professional Services Pty Ltd

Enable are an Elite sales, technology, training and services partner and the ServiceNow 2020 APJ Elite partner of the year.

About Enable Professional Services Pty Ltd

Enable Professional Services is an award winning Elite level partner with ServiceNow. Enable is a pure-play ServiceNow consultancy. 100% dedicated to the delivery of ServiceNow advisory, consulting and delivery services. With more than 250 consultants within our ServiceNow practice, Enable are the most qualified, certified and capable ServiceNow partner in the APJ region. Enable have dedicated practices of certified and experienced business consultants across Customer Service Experience, IT Transformation, Employee Service Experience and Integrated Risk Management. Our Principal Consultants and experienced consulting team, bring many years of experience in enterprise service management across all modules including HR, GRC, SecOps, CSM, ITOM, ITBM and ITSM.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
APJ Regional Partner Award 2021
APJ Regional Partner Award 2020

Industry Solutions

view more - Customer Service and automated provisioning for telco
Telecom Media Technology
Customer Service and automated provisioning for telco

ServiceNow Expertise

  • Certified Master Architect (CMA)


Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 35
  • Certified Implementation Specialist – Field Service Management 5
  • Suite Certification - CSM Professional 12
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 19
  • Certified Implementation Specialist – Vendor Risk Management 5
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 34
  • Suite Certification - HR Professional 9
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 4
  • Certified Implementation Specialist – Software Asset Management 9
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 5
  • Certified Implementation Specialist – Discovery 37
  • Certified Implementation Specialist – Event Management 21
  • Certified Implementation Specialist – Service Mapping 14
IT Service Management
  • Certified Implementation Specialist – IT Service Management 144
  • Suite Certification - ITSM Professional 33
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 6
  • ServiceNow Certified Application Developer 37
Security Operations
  • Certified Implementation Specialist – Security Incident Response 11
  • Certified Implementation Specialist – Vulnerability Response 13
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 13
  • Certified Implementation Specialist – Project Portfolio Management 17

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Hong Kong, Australia, Singapore, Malaysia, Philippines

ServiceNow Resale Territories

  • APJ

    Hong Kong, Australia, India, Singapore, Malaysia, New Zealand

ServiceNow Service Provider Territories

  • APJ


Partner Locations

  • APJ

    Hong Kong, Australia, Singapore, Malaysia

ServiceNow Assure


Melbourne, Victoria, Australia

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

Customer Service Management, Governance, Risk and Compliance, IT Service Management, Now Platform App Engine, IT Operations Management, Strategic Portfolio Management, IT Asset Management, HR Service Delivery


Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.55 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.