General Services Administration Schedule 70 (GSA)
About Ernst & Young LLP
As better-connected consultants we help our clients navigate the Transformative Age. We do this by connecting the talents, creativity and experience of our entire organization and alliances. This enables us to ask the better questions and find answers to some of the world's toughest challenges and build a better working world. The better the question. The better the answer. The better the world works.
ServiceNow Designations & Awards
ServiceNow Expertise
-
Certified Master Architect (CMA)
2
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 30
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 8
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 32
- Certified Implementation Specialist – Vendor Risk Management 8
HR Service Delivery
- Certified Implementation Specialist – Human Resources 49
- Suite Certification - HR Enterprise 19
- Suite Certification - HR Professional 26
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 5
IT Business Management
- Certified Implementation Specialist – Application Portfolio Management 8
- Certified Implementation Specialist – Financial Management 2
- Certified Implementation Specialist – Project Portfolio Management 15
IT Operations Management
- Certified Implementation Specialist – Discovery 19
- Certified Implementation Specialist – Event Management 8
- Certified Implementation Specialist – Service Mapping 8
IT Service Management
- Certified Implementation Specialist – IT Service Management 125
- Suite Certification - ITSM Professional 39
Now Platform App Engine
- ServiceNow Certified Application Developer 39
Security Operations
- Certified Implementation Specialist – Security Incident Response 5
- Certified Implementation Specialist – Vulnerability Response 12
Public Sector Designations
US contract/procurement Vehicles
Country and Region Coverage
ServiceNow Resale Territory
-
AMS
Canada
-
APJ
Australia, Singapore, New Zealand
-
EMEA
The Netherlands, Italy, France, Portugal, Spain
Partner Locations
-
AMS
Canada, United States, Brazil
-
APJ
Hong Kong, Japan, Australia, India, Singapore, Malaysia, New Zealand
-
EMEA
Sweden, The Netherlands, Italy, Hungary, United Kingdom, Spain, Belgium, Germany, Norway
Headquarters
San Francisco, California, United States
ServiceNow Partner Type
Next Gen Authorized Training, Public Sector, Sales, Services
Product Line Expertise
HR Service Delivery, Now Platform App Engine, IT Business Management, IT Service Management, IT Asset Management
Industry
Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology
Customer Satisfaction Score
4.4 out of 5 from Responses
Target Company Size
10,000+
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.