General Services Administration Schedule 70 (GSA)
About Ernst & Young LLP
As better-connected consultants we help our clients navigate the Transformative Age. We do this by connecting the talents, creativity and experience of our entire organization and alliances. This enables us to ask the better questions and find answers to some of the world's toughest challenges and build a better working world. The better the question. The better the answer. The better the world works.
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Master Architect (CMA)
5 -
Certified Technical Architect (CTA)
2
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 48
- Certified Implementation Specialist – Field Service Management 3
- Suite Certification - CSM Professional 23
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 54
- Certified Implementation Specialist – Vendor Risk Management 25
HR Service Delivery
- Certified Implementation Specialist – Human Resources 269
- Suite Certification - HR Professional 56
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 10
- Certified Implementation Specialist – Software Asset Management 24
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 64
- Certified Implementation Specialist – Event Management 34
- Certified Implementation Specialist – Service Mapping 13
IT Service Management
- Certified Implementation Specialist – IT Service Management 184
- Suite Certification - ITSM Professional 98
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 3
- ServiceNow Certified Application Developer 109
Security Operations
- Certified Implementation Specialist – Security Incident Response 10
- Certified Implementation Specialist – Vulnerability Response 23
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 22
- Certified Implementation Specialist – Project Portfolio Management 42
Public Sector Designations
US contract/procurement Vehicles
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States, Brazil
-
APJ
South Korea, Japan, Australia, India, Singapore, Malaysia, Philippines, New Zealand
-
EMEA
Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, Hungary, France, Lithuania, Portugal, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Finland, Norway, Poland, South Africa
ServiceNow Resale Territories
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AMS
Canada, United States
-
APJ
Australia, Singapore, Malaysia, New Zealand
-
EMEA
Ireland, The Netherlands, Italy, France, Portugal, United Kingdom, Spain, Norway
ServiceNow Service Provider Territories
-
AMS
United States
-
EMEA
Ireland
Partner Locations
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AMS
Canada, United States, Brazil
-
APJ
South Korea, Hong Kong, Japan, Australia, India, Singapore, Malaysia, Philippines, New Zealand
-
EMEA
Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, Hungary, France, Lithuania, Portugal, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Greece, Belgium, Germany, Finland, Norway, Poland, South Africa
ServiceNow Assure
Headquarters
San Francisco, California, United States
ServiceNow Partner Type
Next Gen Authorized Training, Public Sector, Sales, Service Provider, Services
Product Line Achievements
Customer Service Management, IT Service Management, HR Service Delivery
Industry
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Telecom Media Technology, Transportation and Logistics
Customer Satisfaction Score
4.43 out of 5 from Responses
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.