Ernst & Young LLP

EY's better-connected consultants help clients navigate the Transformative Age by asking better questions to solve the world's toughest challenges.

About Ernst & Young LLP

As better-connected consultants we help our clients navigate the Transformative Age. We do this by connecting the talents, creativity and experience of our entire organization and alliances. This enables us to ask the better questions and find answers to some of the world's toughest challenges and build a better working world. The better the question. The better the answer. The better the world works.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Global Partner Award 2020
APJ Regional Partner Award 2022
Americas Regional Partner Award 2020
EMEA Regional Partner Award 2022
EMEA Regional Partner Award 2020
Americas Regional Partner Award 2021
EMEA Regional Partner Award 2021
APJ Regional Partner Award 2021

Industry Solutions

view more - Institutional Client Onboarding
Financial Services
Institutional Client Onboarding
Manufacturing
OT Security and Service Management

ServiceNow Expertise

  • Certified Master Architect (CMA)

    3

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 45
  • Certified Implementation Specialist – Field Service Management 3
  • Suite Certification - CSM Professional 20
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 47
  • Certified Implementation Specialist – Vendor Risk Management 22
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 86
  • Suite Certification - HR Professional 49
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 9
  • Certified Implementation Specialist – Software Asset Management 19
IT Operations Management
  • Certified Implementation Specialist – Discovery 53
  • Certified Implementation Specialist – Event Management 24
  • Certified Implementation Specialist – Service Mapping 9
IT Service Management
  • Certified Implementation Specialist – IT Service Management 173
  • Suite Certification - ITSM Professional 84
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 2
  • ServiceNow Certified Application Developer 84
Security Operations
  • Certified Implementation Specialist – Security Incident Response 11
  • Certified Implementation Specialist – Vulnerability Response 18
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 20
  • Certified Implementation Specialist – Project Portfolio Management 35

Public Sector Designations

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States, Brazil

  • APJ

    South Korea, Japan, Australia, India, Singapore, Malaysia, Philippines, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Finland, Norway, South Africa

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • APJ

    Australia, Singapore, Malaysia, New Zealand

  • EMEA

    The Netherlands, Italy, France, Portugal, Spain, Norway

Partner Locations

  • AMS

    Canada, United States, Brazil

  • APJ

    South Korea, Hong Kong, Japan, Australia, India, Singapore, Malaysia, Philippines, New Zealand

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, Hungary, France, Portugal, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Greece, Belgium, Germany, Finland, Norway, South Africa

ServiceNow Assure

Headquarters

San Francisco, California, United States

ServiceNow Partner Type

Next Gen Authorized Training, Public Sector, Sales, Service Provider, Services

Product Line Achievements

IT Asset Management, Customer Service Management, HR Service Delivery, Governance, Risk and Compliance, Now Platform App Engine, IT Service Management

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.43 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.