EXEO Group, Inc.

ハイレベルな業務分析ノウハウと豊富な開発実績を強みに、ServiceNowの導入検討から導入後の保守運用サービスまで、広い範囲で企業様における「働き方改革」を手助けいたします

About EXEO Group, Inc.

エクシオグループは、創業以来「技術力を培う」「豊かさを求める」「社会に貢献する」というグループ理念のもと、 通信インフラ事業を中心に様々な社会インフラやシステム構築に携わってきました。 システムインテグレーション事業におきましても、30年以上にわたり培ってきた技術力をベースに幅広い業種の企業様に対して、ICTを活用したトータルソリューションを提供し続けています。 ServiceNowパートナーとして、当社が強みとするプロセス分析の手法を活用しながら、企業活動にて抱える課題の整理と可視化を行い、「ServiceNow」を活用した標準化・自動化を促進、運用品質の向上、社内ユーザおよび大切な顧客へのスピーディーなサービス対応を実現し、企業様における「働き方改革」を手助けいたします。

ServiceNow Designations & Awards

Consulting And Implementation Partner
Reseller Partner

Accreditations

  • Presales Accreditation
    21
  • Sales Accreditation
    21
  • Delivery Accreditation
    46

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 15
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 4
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 3
  • Certified Implementation Specialist – Event Management 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 23
  • Suite Certification - ITSM Professional 6
Now Platform App Engine
  • ServiceNow Certified Application Developer 26

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Japan

ServiceNow Resale Territories

  • APJ

    Japan

Partner Locations

  • APJ

    Japan

Headquarters

Shibuya, Tokyo, Japan

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Consulting & Implementation Premier
  • Reseller Premier
Product Line Achievements
  • Certification
  • Accreditation
Industry
  • Financial Services
  • Manufacturing
  • Telecom Media Technology
Customer Satisfaction Score

4 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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