Galaxy Software Service Corporation

A leading provider of enterprise application software and cloud services in information technology industry in Taiwan.

About Galaxy Software Service Corporation

Founded in 1987, Galaxy Software Services Corporation (GSS) is the leading provider of enterprise application software and cloud services (SaaS) in information technology industry in Taiwan. We have established a long-term commitment with our customers through our innovative developments of mature software engineering, advanced collaboration, mobile telecommunication, cloud services, and other information technologies. Our innovative applications and solutions have won the heart of over 2,000 financial services firms, governmental units, hospitals, telecommunication providers and customers from various industries, along with recognitions from over 10,000 individual cloud application users.

Product Line Certifications

Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Taiwan

ServiceNow Resale Territories

  • APJ

    Taiwan

Partner Locations

  • APJ

    Taiwan

Headquarters

Taipei, T´ai-pei, Taiwan

SERVICENOW PARTNER TYPE
  • Consulting & Implementation Specialist
  • Reseller Specialist
Industry
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)