A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Grant Thornton LLP
Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd, one of the world's leading organizations of independent audit, tax, and advisory firms. Grant Thornton has revenues in excess of $1.9 billion and operates more than 50 offices.
Grant Thornton's ServiceNow expertise offers practical solutions to real-life client problems. Our team of experts helps organizations articulate their vision, define strategies, design and implement intelligent ServiceNow automation through uncomplicated design thinking and defensibility to leading standards.
Grant Thornton URL: https://www.grantthornton.com/services/advisory-services/cybersecurity-and-privacy/strategy-and-management.aspx
Product Line Certifications
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 1
- Certified Implementation Specialist – Event Management 1
Now Platform App Engine
- ServiceNow Certified Application Developer 1
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
- Certified Implementation Specialist – Vulnerability Response 1
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
United States
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APJ
India
Partner Locations
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AMS
United States
Headquarters
Chicago, Illinois, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Premier
Industry
- Financial Services
Customer Satisfaction Score
4.67 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)