Nexio can ensure you a successful implementation, provide you with support and managed services for your solution.

About Nexio

Nexio is an industry leader in the implementation, integration, and management of IT processes and service solutions for over 20 years. Nexio is a ServiceNow partner since 2011. We have successfully completed numerous ServiceNow implementations and we support multiple ServiceNow client environments. Nexio has a team of certified IT and business specialists that provide ServiceNow expertise for the implementation, process design, customization, support and provision of managed services. Our goal is to ensure our clients are getting the most benefit out of their ServiceNow investment by taking advantage of all the capabilities offered by their solution. For more information, check out the Nexio website at or contact

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
  • Suite Certification - CSM Professional 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS


ServiceNow Resale Territories

  • AMS


ServiceNow Service Provider Territories

  • AMS


Partner Locations

  • AMS


ServiceNow Assure


Montreal, Quebec, Canada

ServiceNow Partner Type

Sales, Service Provider, Services

Customer Satisfaction Score

3.25 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.