A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About GuideVision s.r.o.
GuideVision is a dynamic and progressive consultancy committed to enabling clients to reimagine and transform their enterprise service management with ServiceNow. GuideVision empowers its international clientele through strategic advice, deep expertise and innovative technological knowledge. Our agile methodology enables structured progress on mission-critical ServiceNow implementations with short delivery terms. Our mission is to make ServiceNow work for you and your goals.
ServiceNow Designations & Awards
ServiceNow Expertise
-
Certified Master Architect (CMA)
1 -
Certified Technical Architect (CTA)
3
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 12
- Certified Implementation Specialist – Field Service Management 4
- Suite Certification - CSM Professional 8
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 3
HR Service Delivery
- Certified Implementation Specialist – Human Resources 13
- Suite Certification - HR Professional 7
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 9
- Certified Implementation Specialist – Software Asset Management 6
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 23
- Certified Implementation Specialist – Event Management 7
- Certified Implementation Specialist – Service Mapping 8
IT Service Management
- Certified Implementation Specialist – IT Service Management 77
- Suite Certification - ITSM Professional 52
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 40
Security Operations
- Certified Implementation Specialist – Security Incident Response 2
- Certified Implementation Specialist – Vulnerability Response 4
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 11
- Certified Implementation Specialist – Project Portfolio Management 5
Country and Region Coverage
ServiceNow Implementation Territories
-
EMEA
Czech Republic
ServiceNow Resale Territories
-
EMEA
Austria, Sweden, Switzerland, Hungary, Belgium, Germany, Czech Republic, Finland, Poland
ServiceNow Service Provider Territories
-
EMEA
Hungary, Czech Republic
Partner Locations
-
EMEA
Czech Republic
Headquarters
Prague, Praha, Czech Republic
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- IT Service Management
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
- Next Gen Authorized Training
Industry
- Financial Services
- Telecom Media Technology
Customer Satisfaction Score
4.94 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)