Habanero Consulting Group Inc.

We help companies become better places to work. Because the world's best companies will also be the worlds best places to work.

About Habanero Consulting Group Inc.

We’re here to support your journey. We deliver employee-first self-service solutions on ServiceNow that foster digital transformation and improve the experiences employees have at work every day. We believe that the best solutions are designed collaboratively. Help employees help themselves Deliver a consistent, modern self-service experience that empowers employees and meets the needs of HR and IT. Simplify complex processes Build a unified experience across business systems that makes it easy for employees to get the information they need in their preferred channels. Manage a safe workplace Automate steps and provide self-service reservations that establish trust with employees and ensure a safe return to the workplace. Bringing life to work ® Habanero helps humanize the world of work through the creation of modern workplaces and the cultural, communication, collaboration, and content experiences that power them.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada

Partner Locations

  • AMS

    Canada

Headquarters

Vancouver, British Columbia, Canada

ServiceNow Partner Type

Services

Customer Satisfaction Score

5 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.