Habanero Consulting Group Inc.

We help companies become better places to work. Because the world's best companies will also be the worlds best places to work.

About Habanero Consulting Group Inc.

We’re here to support your journey. We deliver employee-first self-service solutions on ServiceNow that foster digital transformation and improve the experiences employees have at work every day. We believe that the best solutions are designed collaboratively. Help employees help themselves Deliver a consistent, modern self-service experience that empowers employees and meets the needs of HR and IT. Simplify complex processes Build a unified experience across business systems that makes it easy for employees to get the information they need in their preferred channels. Manage a safe workplace Automate steps and provide self-service reservations that establish trust with employees and ensure a safe return to the workplace. Bringing life to work ® Habanero helps humanize the world of work through the creation of modern workplaces and the cultural, communication, collaboration, and content experiences that power them.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS


Partner Locations

  • AMS



Vancouver, British Columbia, Canada

  • Consulting & Implementation Specialist
Customer Satisfaction Score

0 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)