HKT

HKT is Hong Kong's premier telecommunications provider and meets the needs of the public and businesses with services such as local telephony and data, broadband, international telecoms, mobile, CPE, outsourcing, consultancy and contact centers. The company is based in Hong Kong, maintains a presence in mainland China and other parts of the world and runs a network reaching more than 3,000 cities and 140 countries. HKT holds a wealth of experience in ITSM projects in an ITIL context and is ISO 20000 certified. Projects are led by ITIL Expert-certified consultants and implemented by an ITSM delivery team. HKT's vast ITSM experience helps enterprises apply the ServiceNow model to HR and facilities management, PPM, field service and other domains. HKT also provides cloud-based software that automates work across IT, HR, customer service and security, plus innovative smart living offerings to make the everyday lives of customers more convenient at home, in the workplace and on the go.