Imaginex Consulting LP

ImagineX Consulting is a business and technology consulting focused on helping clients transform their business by embracing emerging technology.

About Imaginex Consulting LP

ImagineX is a ServiceNow Specialist partner with expertise in SecOps, GRC, ITAM, ITSM, ITBM, and Performance Analytics. The company focuses on system implementations at the intersection of Software Engineering & Cloud, Cybersecurity, and Data Insights. We focus on bridging technology gaps using pragmatic and lean methods to deliver value quickly to your business. ImagineX Consulting is a trusted advisor in helping our clients advance their cloud, infrastructure, SecOps, and business processes to align with ServiceNow features. We have delivered over 275 projects across 85 clients across all industry verticals. Our other integration partners include AWS, ZenDesk, Qualys, and IBM.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Atlanta, Georgia, United States

ServiceNow Partner Type

Sales, Services

Industry

Financial Services, Manufacturing, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.