A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Infosys Limited
Infosys is a global leader in technology services and consulting. We enable clients in 45 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 198,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.
ServiceNow Designations & Awards
Industry Solutions
ServiceNow Expertise
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Certified Master Architect (CMA)
1
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 31
- Certified Implementation Specialist – Field Service Management 2
- Suite Certification - CSM Professional 7
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 21
- Certified Implementation Specialist – Vendor Risk Management 3
HR Service Delivery
- Certified Implementation Specialist – Human Resources 97
- Suite Certification - HR Enterprise 27
- Suite Certification - HR Professional 35
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 6
- Certified Implementation Specialist – Software Asset Management 5
IT Business Management
- Certified Implementation Specialist – Application Portfolio Management 9
- Certified Implementation Specialist – Project Portfolio Management 31
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 85
- Certified Implementation Specialist – Event Management 64
- Certified Implementation Specialist – Service Mapping 12
IT Service Management
- Certified Implementation Specialist – IT Service Management 326
- Suite Certification - ITSM Professional 39
Now Platform App Engine
- ServiceNow Certified Application Developer 92
Security Operations
- Certified Implementation Specialist – Security Incident Response 10
- Certified Implementation Specialist – Vulnerability Response 12
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
United States, Brazil
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APJ
India, Singapore
ServiceNow Resale Territories
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AMS
Canada, United States, Brazil
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APJ
Hong Kong, Japan, Australia, India, Singapore, Malaysia, Philippines, New Zealand
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EMEA
Sweden, The Netherlands, Luxembourg, Switzerland, France, United Kingdom, Belgium, Germany, Finland
ServiceNow Service Provider Territories
-
AMS
United States
-
APJ
Singapore
Partner Locations
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AMS
United States, Brazil
-
APJ
India, Singapore
-
EMEA
Belgium
ServiceNow Assure
Headquarters
Bengaluru, Karnataka, India
ServiceNow Partner Type
Sales, Service Provider, Services, Technology
Product Line Achievements
IT Operations Management, Customer Service Management, IT Service Management, IT Business Management, HR Service Delivery, Security Operations, Governance, Risk and Compliance, Now Platform App Engine
Industry
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics
Customer Satisfaction Score
4.58 out of 5 from Responses
ServiceNow Store
Target Company Size
5,001 to 10,000
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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