INRY (IntegRhythm Inc.)

Delivering faster implementation & effective adoption of ServiceNow with proven success across IT, HR, Customer Service, Security & Compliance

About INRY (IntegRhythm Inc.)

Intelligent Rhythm of Work: INRY helps organizations transform their work with faster implementation and effective adoption of ServiceNow. As an early partner of ServiceNow, we have 100+ success stories delivering Efficient Agile Secure Experiences (EASE) across IT, HR, CSM, ITBM, GRC, and Security at inry.com/insights. We deliver industry specific solutions for medium and large enterprises, state and local governments, and healthcare organizations. Our outcome based approach, a strong PASS methodology, and a global delivery organization lead to high CSAT and client value. Our rigor also enables us to be SOC2 compliant and we meet information security and privacy requirements. We drive fast 2-4 week implementations for out of the box applications, even in billion dollar organizations. We proudly run our business on ServiceNow internally to manage our end to end service delivery, enhance customer experience, and engage our employees leveraging the full platform across IT and business.

ServiceNow Designations & Awards

Global Industry Solutions – Healthcare Partner of the Year

Offerings and Solutions

view more - SMART Success for HRSD
Employee Experience
SMART Success for HRSD
view more - Smart Success for WSD
Employee Experience
Smart Success for WSD

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 6
  • Certified Implementation Specialist – Field Service Management 2
  • Suite Certification - CSM Professional 6
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 5
  • Certified Implementation Specialist – Vendor Risk Management 3
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 10
  • Suite Certification - HR Professional 6
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 5
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 8
  • Suite Certification - ITSM Professional 6
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 10
Security Operations
  • Certified Implementation Specialist – Security Incident Response 2
  • Certified Implementation Specialist – Vulnerability Response 2
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 2
  • Certified Implementation Specialist – Project Portfolio Management 3

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    Canada, United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Bloomington, Minnesota, United States

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Build Advanced Platform
  • Consulting & Implementation Elite
  • Reseller Elite
  • Service Provider Elite
Product Line Achievements
  • IT Operations Management
  • Now Platform App Engine
  • Strategic Portfolio Management
  • HR Service Delivery
  • IT Service Management
  • Customer Service Management
SERVICENOW WORKFLOW ACHIEVEMENTS
  • Creator Workflow
  • Customer Workflow
  • Employee Workflow
Industry
  • Education
  • Financial Services
  • Government
  • Healthcare and Life Sciences
  • Manufacturing
  • Telecom Media Technology
Customer Satisfaction Score

4.56 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)