INRY (IntegRhythm Inc.)

Delivering faster implementation & effective adoption of ServiceNow with proven success across IT, HR, Customer Service, Security & Compliance

About INRY (IntegRhythm Inc.)

Intelligent Rhythm of Work: INRY helps organizations transform their work with faster implementation and effective adoption of ServiceNow. As an early partner of ServiceNow, we have 100+ success stories delivering Efficient Agile Secure Experiences (EASE) across IT, HR, CSM, ITBM, GRC, and Security at inry.com/insights. We deliver industry specific solutions for medium and large enterprises, state and local governments, and healthcare organizations. Our outcome based approach, a strong PASS methodology, and a global delivery organization lead to high CSAT and client value. Our rigor also enables us to be SOC2 compliant and we meet information security and privacy requirements. We drive fast 2-4 week implementations for out of the box applications, even in billion dollar organizations. We proudly run our business on ServiceNow internally to manage our end to end service delivery, enhance customer experience, and engage our employees leveraging the full platform across IT and business.

ServiceNow Expertise

  • Certified Master Architect (CMA)

    1

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 5
  • Certified Implementation Specialist – Field Service Management 2
  • Suite Certification - CSM Professional 5
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 4
  • Certified Implementation Specialist – Vendor Risk Management 3
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 10
  • Suite Certification - HR Enterprise 5
  • Suite Certification - HR Professional 8
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 6
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 2
  • Certified Implementation Specialist – Financial Management 1
  • Certified Implementation Specialist – Project Portfolio Management 4
IT Operations Management
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 6
  • Suite Certification - ITSM Professional 6
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 4
Security Operations
  • Certified Implementation Specialist – Security Incident Response 4
  • Certified Implementation Specialist – Vulnerability Response 3

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    Canada, United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Bloomington, Minnesota, United States

ServiceNow Partner Type

Public Sector, Sales, Service Provider, Services, Technology

Product Line Achievements

IT Service Management, Governance, Risk and Compliance, HR Service Delivery, IT Business Management, Customer Service Management, IT Asset Management

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.54 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.