Instav Technologies Pvt. Ltd.

Living by Customer First mantra, in our quest for delivering success with your Digital Transformation and ServiceNow journey!

About Instav Technologies Pvt. Ltd.

We deliver Digital Transformation solutions in partnership with ServiceNow, engaging industry consultants, functional experts, and certified ServiceNow developers/implementation specialists. Our team brings many years of insights and experience in Enterprise Service Management across modules including GRC/SecOps, CSM/FSM, ITOM/ITBM/ITSM, and HR. We are experienced in development methodologies with roots in Agile & Scaled Agile frameworks, while adept at aligning with customer specific methodologies wherever they are at variance. We are well versed with ServiceNow Adaptive Implementation Framework and ServiceNow Implementation Methodology InstaV continues to build its team to bring velocity and customer success to the projects. Our Vision is to drive Business Transformation aided by organically grown highly skilled employee base for application deployment and digital transformation. We align our experience, expertise, and passion for customer success. InstaV is pronounced as Insta-V.

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    India

Partner Locations

  • APJ

    India

Headquarters

Bengaluru, Karnataka, India

ServiceNow Partner Type

Services

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.