A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About ITAM solutions
ITAM solutions is a data company that wants their customers to grow in the field of IT & Software Asset Management (ITAM) and that provides proactive advice to various departments within a company. Departments as ICT, finance, purchasing, security, HR and legal. In this way, ITAM solutions brings people, processes, and technology together. ITAM solutions is independent of software providers, enabling the company to provide its customers with fully objective and honest advice. ITAM solutions specialists work with a passion for the ITAM profession and have invested in ITAM knowledge and expertise for many years. Their independence, combined with knowledge of ITAM’s various core areas of competence, enables them to achieve success for their customers and partners. They put customers in the “drivers seat” of their IT systems, software landscape and IT budgets. ITAM solutions has offices in Eindhoven and Hoofddorp is a certified “Great Place to Work”.
Product Line Certifications
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 3
IT Operations Management
- Certified Implementation Specialist – Discovery 1
Country and Region Coverage
ServiceNow Implementation Territories
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EMEA
The Netherlands
Partner Locations
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EMEA
The Netherlands
Headquarters
Eindhoven, Noord-Brabant, The Netherlands
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
Industry
- Financial Services
- Healthcare and Life Sciences
- Manufacturing
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)