JIT

JIT, a Premier ServiceNow Partner since 2010.

About JIT

JIT is a Premier ServiceNow leader in the ServiceNow ecosystem since 2010 and one of the Premier Partners of choice for business transformation helping organizations manage their cloud environments and enable key business processes. JIT has over 300,000 hours of hands on experience designing, implementing, optimizing, and managing the full NOW platform and deliver superior services and accelerating client productivity. Our clients range from Healthcare, Financial Services, Life Sciences, Education, Manufacturing, Government, Public Sector and more. JIT has been recognized for outstanding CSAT scores, Certified professionals, and Staffing practices. Additional strengths include the integration of external systems, supporting clients from the world's leading brands, including all sized Managed Service Providers, taking pride in being the MSP for MSP's.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 7
  • Certified Implementation Specialist – Field Service Management 2
  • Suite Certification - CSM Professional 6
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 4
  • Suite Certification - HR Professional 3
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 2
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 11
  • Suite Certification - ITSM Professional 9
Now Platform App Engine
  • ServiceNow Certified Application Developer 8
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Glen Ellyn, Illinois, United States

ServiceNow Partner Type

Sales, Services

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

5 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.