A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Keralia
Keralia is a French startup, on a mission to create a cloud platform to digitize research workflows and transform work in research labs and core facilities. Our multidisciplinary team, combining scientists and software experts, is driven by passion, enthusiasm, and a real willingness to enable a more efficient research by leveraging cutting-edge cloud technology.
Keralia develops newLab®, our digital platform for R&D, powered by the Now Platform®.
For more information, visit us at https://keralia.com
ServiceNow Designations & Awards
Accreditations
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Delivery Accreditation2
Product Line Certifications
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
- Suite Certification - ITSM Professional 1
Now Platform App Engine
- ServiceNow Certified Application Developer 2
Country and Region Coverage
ServiceNow Resale Territories
-
AMS
Canada, United States
-
EMEA
France
Partner Locations
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EMEA
France
Headquarters
Neuilly Sur Seine, Hauts-de-Seine, France
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Platform
- Reseller Premier
Product Line Achievements
- AppStore
- Certification
SERVICENOW TRAINING PROGRAM
- Authorized Training Partner
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.