Keyrus

Especialista no desempenho de consultoria em gestão e integração de soluções tecnológicas inovadoras nos campos de análise de dados/digital

About Keyrus

A Keyrus é uma companhia internacional importante no quesito de transformação e desempenho das empresas. Posiciona-se como um parceiro estratégico para seus clientes, ajudando-os a analisar seus dados, desenvolver e dominar a sua experiência digital. Uma especialista em consultoria e tecnologias, a Keyrus cria alavancas que geram valor, ajudando assim seus clientes a enfrentar os desafios associados à sua transformação e desempenho.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Brazil

ServiceNow Resale Territories

  • AMS

    Brazil

Partner Locations

  • AMS

    Brazil

Headquarters

Sao Paulo, Sao Paulo, Brazil

ServiceNow Partner Type

Next Gen Authorized Training, Sales, Services

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.