Mindtree Ltd.

Mindtree delivers a holistic approach to Cloud transformation across Cloud Advisory, Build, Migration, Governance and Management stages.

About Mindtree Ltd.

Mindtree, a global technology enterprise, focused on delivering excellence in complex digital environment, with relentless dedication in IT consulting and services. "Born Digital" in 1999, Mindtree has been working with Fortune2000 companies to help them achieve business agility, competitive edge, and growth. With AI-first consulting approach, we have conceptualized our "Digital Next" offerings that enables our customers to experience transformation, leverage connected operations and reimagine IT infrastructure with core modernization. Our deep expertise in infrastructure and applications management turns IT into a strategic asset. Whether you need to run your business more efficiently or accelerate revenue growth, Mindtree can get you there.Mindtree's Managed IT Services solution designed in partnership with ServiceNow, helps organizations get the speed and quality of IT services required to be on top of changing business needs.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
  • Suite Certification - CSM Professional 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 3
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 4
  • Certified Implementation Specialist – Event Management 2
  • Certified Implementation Specialist – Service Mapping 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 18
  • Suite Certification - ITSM Professional 6
Now Platform App Engine
  • ServiceNow Certified Application Developer 6
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • APJ

    India

  • EMEA

    Ireland, United Kingdom

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

  • APJ

    India

ServiceNow Assure

Headquarters

Warren, New Jersey, United States

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Financial Services, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.5 out of 5 from Responses

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.