A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Mindtree Ltd.
Mindtree, a global technology enterprise, focused on delivering excellence in complex digital environment, with relentless dedication in IT consulting and services. "Born Digital" in 1999, Mindtree has been working with Fortune2000 companies to help them achieve business agility, competitive edge, and growth. With AI-first consulting approach, we have conceptualized our "Digital Next" offerings that enables our customers to experience transformation, leverage connected operations and reimagine IT infrastructure with core modernization. Our deep expertise in infrastructure and applications management turns IT into a strategic asset. Whether you need to run your business more efficiently or accelerate revenue growth, Mindtree can get you there.Mindtree's Managed IT Services solution designed in partnership with ServiceNow, helps organizations get the speed and quality of IT services required to be on top of changing business needs.
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Technical Architect (CTA)
1
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States
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APJ
Australia, India, Singapore
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EMEA
Sweden, United Kingdom
ServiceNow Resale Territories
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AMS
Canada, United States
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APJ
India
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EMEA
Ireland, Sweden, The Netherlands, United Kingdom, United Arab Emirates
ServiceNow Service Provider Territories
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AMS
Canada, United States, Brazil
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APJ
Australia, India, New Zealand
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EMEA
Austria, Ireland, Sweden, Switzerland, Hungary, United Kingdom, Denmark, Germany, Czech Republic, Norway, Poland
Partner Locations
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AMS
United States
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APJ
India
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EMEA
Sweden
Headquarters
Warren, New Jersey, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- IT Service Management
Industry
- Education
- Energy and Utilities
- Financial Services
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
0 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)