A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Mindtree Ltd.
Mindtree, a global technology enterprise, focused on delivering excellence in complex digital environment, with relentless dedication in IT consulting and services. "Born Digital" in 1999, Mindtree has been working with Fortune2000 companies to help them achieve business agility, competitive edge, and growth. With AI-first consulting approach, we have conceptualized our "Digital Next" offerings that enables our customers to experience transformation, leverage connected operations and reimagine IT infrastructure with core modernization. Our deep expertise in infrastructure and applications management turns IT into a strategic asset. Whether you need to run your business more efficiently or accelerate revenue growth, Mindtree can get you there.Mindtree's Managed IT Services solution designed in partnership with ServiceNow, helps organizations get the speed and quality of IT services required to be on top of changing business needs.
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Technical Architect (CTA)
1
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 1
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 2
- Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 10
- Suite Certification - HR Professional 2
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 3
- Certified Implementation Specialist – Software Asset Management 7
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 19
- Certified Implementation Specialist – Event Management 9
- Certified Implementation Specialist – Service Mapping 2
IT Service Management
- Certified Implementation Specialist – IT Service Management 21
- Suite Certification - ITSM Professional 10
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 20
Security Operations
- Certified Implementation Specialist – Security Incident Response 3
- Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 8
- Certified Implementation Specialist – Project Portfolio Management 5
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States
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APJ
Australia, India, Singapore
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EMEA
Sweden, United Kingdom
ServiceNow Resale Territories
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AMS
Canada, United States
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APJ
India
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EMEA
Ireland, Sweden, The Netherlands, United Kingdom
ServiceNow Service Provider Territories
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AMS
Canada, United States, Brazil
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APJ
Australia, India, New Zealand
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EMEA
Austria, Ireland, Sweden, Switzerland, Hungary, United Kingdom, Denmark, Germany, Czech Republic, Norway, Poland
Partner Locations
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AMS
United States
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APJ
India
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EMEA
Sweden
ServiceNow Assure
Headquarters
Warren, New Jersey, United States
ServiceNow Partner Type
Sales, Service Provider, Services, Technology
Product Line Achievements
IT Service Management
Industry
Education, Energy and Utilities, Financial Services, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics
Customer Satisfaction Score
4.06 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.