Mindtree Ltd.

Mindtree delivers a holistic approach to Cloud transformation across Cloud Advisory, Build, Migration, Governance and Management stages.

About Mindtree Ltd.

Mindtree, a global technology enterprise, focused on delivering excellence in complex digital environment, with relentless dedication in IT consulting and services. "Born Digital" in 1999, Mindtree has been working with Fortune2000 companies to help them achieve business agility, competitive edge, and growth. With AI-first consulting approach, we have conceptualized our "Digital Next" offerings that enables our customers to experience transformation, leverage connected operations and reimagine IT infrastructure with core modernization. Our deep expertise in infrastructure and applications management turns IT into a strategic asset. Whether you need to run your business more efficiently or accelerate revenue growth, Mindtree can get you there.Mindtree's Managed IT Services solution designed in partnership with ServiceNow, helps organizations get the speed and quality of IT services required to be on top of changing business needs.

ServiceNow Designations & Awards

Americas Emerging Service Provider Partner of the Year
Global Emerging Service Provider Partner of the Year

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 14
  • Suite Certification - HR Professional 6
IT Operations Management
  • Certified Implementation Specialist – Discovery 17
IT Service Management
  • Suite Certification - ITSM Professional 15
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 7
  • Certified Implementation Specialist – Project Portfolio Management 5

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

  • APJ

    Australia, India, Singapore

  • EMEA

    Sweden, United Kingdom

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • APJ


  • EMEA

    Ireland, Sweden, The Netherlands, United Kingdom, United Arab Emirates

ServiceNow Service Provider Territories

  • AMS

    Canada, United States, Brazil

  • APJ

    Australia, India, New Zealand

  • EMEA

    Austria, Ireland, Sweden, Switzerland, Hungary, United Kingdom, Denmark, Germany, Czech Republic, Norway, Poland

Partner Locations

  • AMS

    United States

  • APJ


  • EMEA


ServiceNow Assure


Warren, New Jersey, United States

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

IT Service Management


Education, Energy and Utilities, Financial Services, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.11 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.