A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Bluepineapple
Bluepineapple provides innovative and value driven services to accelerate customers’ cloud journey. With a consulting ethos that is centered around ensuring value to customers at every turn, our unwavering focus on customer success secures the success of our engagements, while driving value at every turn. Our unique developer-consultant (DevCon) model of operations helps leverage top-tier talent across geographies strongly engage with customers worldwide to align solutions to business needs without compromising time to market while staying within business constraints of budgets and stakeholder availability.
Services Offered:
- Consulting Services
- Implementation & Customization
- Store App Development
- Managed Services
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 12
- Certified Implementation Specialist – Field Service Management 1
Now Platform App Engine
- ServiceNow Certified Application Developer 2
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 2
Country and Region Coverage
ServiceNow Implementation Territories
-
APJ
India
Partner Locations
-
APJ
India
Headquarters
Pune, Maharashtra, India
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Premier
Industry
- Financial Services
- Government
- Healthcare and Life Sciences
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)