Bluepineapple - Enabling every Enterprise user worldwide have the right cloud experience

About Bluepineapple

Bluepineapple provides innovative and value driven services to accelerate customers’ cloud journey. With a consulting ethos that is centered around ensuring value to customers at every turn, our unwavering focus on customer success secures the success of our engagements, while driving value at every turn. Our unique developer-consultant (DevCon) model of operations helps leverage top-tier talent across geographies strongly engage with customers worldwide to align solutions to business needs without compromising time to market while staying within business constraints of budgets and stakeholder availability. Services Offered: - Consulting Services - Implementation & Customization - Store App Development - Managed Services

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Field Service Management 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Project Portfolio Management 2

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ


Partner Locations

  • APJ


ServiceNow Assure


Pune, Maharashtra, India

ServiceNow Partner Type

Services, Technology


Financial Services, Government, Healthcare and Life sciences

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.