Northern Parklife, Inc.

User Data Management (UDM) solutions – decrease risk, cost and better realizing the value of unstructured data.

About Northern Parklife, Inc.

The vast majority of organizations have little to no understanding of their file data. The data that they are legally responsible for. The data that is the result of thousands of hours of invested effort. The data that forms a key asset and source of competitive advantage. - What is valuable to us and what is not? - What is valuable to our competitors? - Which files contain data subject to external regulations? These are fundamental questions that, incredibly, remain unanswered. Founded in Stockholm, Sweden in 1995 Northern has from the beginning served a global market focusing solely on User Data Management [UDM]. The in-house developed software solution, NSS, is used by organizations around the world with large numbers of users and/or large amounts of unstructured data to decrease risk, cost and better realizing the value of data.

Country and Region Coverage

Partner Locations

  • AMS

    United States

Headquarters

Wakefield, Massachusetts, United States

ServiceNow Partner Type

Technology

Industry

Financial Services

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.