A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Nous Infosystems Pvt. Ltd.
Nous Infosystems is a niche global IT services provider committed to delivering innovative solutions in key verticals such as Banking, Financial Services (BFS), Insurance, Healthcare, Retail, Travel and Logistics.
Nous's portfolio of services encompasses Application Development & Maintenance, Product Engineering Services, Independent Testing, Remote Infrastructure Management and new age Digital technologies. Our dedicated Centre of Competency (CoCs) for ServiceNow, Mobility, Business Intelligence (BI) & Analytics, Cloud, Enterprise Portals, UI/UX, Social Engagement, Microsoft Technologies and Open Source deliver tangible business value to our customers.
Nous operates in the USA, UK, Germany, Canada, UAE, Australia, South Africa & Nigeria regions. We have our development centers in USA and India (Bangalore and Coimbatore).
Product Line Certifications
Governance, Risk and Compliance
- Certified Implementation Specialist – Vendor Risk Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 1
- Certified Implementation Specialist – Event Management 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 3
- Suite Certification - ITSM Professional 2
Now Platform App Engine
- ServiceNow Certified Application Developer 2
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
ServiceNow Resale Territories
-
AMS
Canada, United States
ServiceNow Service Provider Territories
-
AMS
Canada, United States
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EMEA
United Kingdom
Partner Locations
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AMS
United States
Headquarters
Edison, New Jersey, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Premier
- Reseller Premier
- Service Provider Premier
Industry
- Education
- Financial Services
- Healthcare and Life Sciences
Customer Satisfaction Score
4.75 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)