Nous Infosystems Inc.

Global Services Provider providing mid- to large-enterprise organizations with leading digital transformation solutions and advisory services

About Nous Infosystems Inc.

Nous Infosystems is a niche global IT services provider committed to delivering innovative solutions in key verticals such as Banking, Financial Services (BFS), Insurance, Healthcare, Retail, Travel and Logistics. Nous's portfolio of services encompasses Application Development & Maintenance, Product Engineering Services, Independent Testing, Remote Infrastructure Management and new age Digital technologies. Our dedicated Centre of Competency (CoCs) for ServiceNow, Mobility, Business Intelligence (BI) & Analytics, Cloud, Enterprise Portals, UI/UX, Social Engagement, Microsoft Technologies and Open Source deliver tangible business value to our customers. Nous operates in the USA, UK, Germany, Canada, UAE, Australia, South Africa & Nigeria regions. We have our development centers in USA and India (Bangalore and Coimbatore).

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    Canada, United States

ServiceNow Service Provider Territories

  • AMS

    Canada, United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Edison, New Jersey, United States

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Industry

Education, Financial Services, Healthcare and Life sciences

ServiceNow Store

Store Application(s)

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.