NOVEANE Group SCALIAN

NOVEANE Concrétisons

About NOVEANE Group SCALIAN

NOVEANE, groupe SCALIAN est un cabinet de conseil qui apporte des réponses complètes et innovantes en matière d’expertises et de solutions de pilotage des transformations. Fruit d'un travail R&D étalé sur plusieurs années le « Digital Transformation Office by Noveane » est une approche modulaire qui rassemble les savoir-faire du cabinet afin de composer une réponse de conseil et d’appui adaptée au contexte et aux attentes de ses clients.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
IT Operations Management
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 1
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    France

ServiceNow Resale Territories

  • EMEA

    France

Partner Locations

  • EMEA

    France

ServiceNow Assure

Headquarters

Puteaux, Hauts-de-Seine, France

ServiceNow Partner Type

Sales, Services

Customer Satisfaction Score

4.75 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.