A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About NTT Comware Corporation
NTTコムウェア株式会社は「協創型イノベーションで未来を創るビジネスインテグレータ」として、お客様との新たなビジネス創造への貢献を目指しており、次世代の従業員エクスペリエンスを提供するServiceNowにおいては、自社の認定資格取得者数およびパートナ様を含め、国内有数のServiceNow構築リソースを有しております。
こうしたバックボーンをフルに活用し、弊社ではITサービスマネジメント管理業務への導入だけでなく「既存グループウェアの刷新」「アジャイル開発管理への適用」など、多数のServiceNow構築実績がございます。またこれらプロジェクト規模は、数名～100名規模と多岐に渡ることから、ServiceNow/アジャイルベースの開発プロジェクトノウハウの蓄積にも繋がっており、ServiceNow導入ご検討のお客様、導入してみたもののうまく使いこなせているかご心配なお客様など、幅広くご支援いたします。
ServiceNow Designations & Awards
Accreditations
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Presales Accreditation4
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Sales Accreditation4
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Delivery Accreditation41
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 3
- Certified Implementation Specialist – Field Service Management 2
- Suite Certification - CSM Professional 2
HR Service Delivery
- Certified Implementation Specialist – Human Resources 2
- Suite Certification - HR Professional 2
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 2
- Certified Implementation Specialist – Event Management 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 22
- Suite Certification - ITSM Professional 2
Now Platform App Engine
- ServiceNow Certified Application Developer 21
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 2
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
Japan
ServiceNow Resale Territories
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APJ
Japan
Partner Locations
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APJ
Japan
Headquarters
Minato-Ku, Tokyo, Japan
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Elite
- Reseller Elite
Product Line Achievements
- Accreditation
- Certification
Industry
- Education
- Financial Services
- Healthcare and Life Sciences
- Manufacturing
- Telecom Media Technology
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.