General Services Administration Schedule 70 (GSA)
About Nuaxis, LLC
NuAxis Innovations is a solution-driven IT infrastructure support contractor for the federal government. As a leading IT partner with proven success in large agencies – including the Department of the Interior (DOI) and the Department of Labor (DOL) – NuAxis delivers value and expertise. The company was founded in 2002 by a team of passionate technologists and now has more than 400 employees across 22 states. With 95 percent of our revenue coming from contract prime work, NuAxis is an established prime contractor adept at providing continuity of operations and robust risk management and allocates resources for each contract that align with the agency's specific requirements instead of imposing a one-size-fits-all mindset. NuAxis Innovations is composed of the highest-caliber employees and is continually expanding its portfolio of IT infrastructure support services. For more information, visit www.NuAxis.com.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 4
IT Service Management
- Certified Implementation Specialist – IT Service Management 5
- Suite Certification - ITSM Professional 1
Now Platform App Engine
- ServiceNow Certified Application Developer 4
Strategic Portfolio Management
- Certified Implementation Specialist – Project Portfolio Management 1
Public Sector Designations
US contract/procurement Vehicles
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
ServiceNow Resale Territories
-
AMS
United States
ServiceNow Service Provider Territories
-
AMS
United States
Partner Locations
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AMS
United States
Headquarters
Tysons, Virginia, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
- Reseller Premier
- Service Provider Premier
Industry
- Financial Services
- Government
- Healthcare and Life Sciences
Customer Satisfaction Score
0 out of 5 from Responses
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)