Nuaxis, LLC

NuAxis delivers innovative IT services to federal customers in Infrastructure and Information Security Management and Agile development.

About Nuaxis, LLC

NuAxis Innovations is a solution-driven IT infrastructure support contractor for the federal government. As a leading IT partner with proven success in large agencies – including the Department of the Interior (DOI) and the Department of Labor (DOL) – NuAxis delivers value and expertise. The company was founded in 2002 by a team of passionate technologists and now has more than 400 employees across 22 states. With 95 percent of our revenue coming from contract prime work, NuAxis is an established prime contractor adept at providing continuity of operations and robust risk management and allocates resources for each contract that align with the agency's specific requirements instead of imposing a one-size-fits-all mindset. NuAxis Innovations is composed of the highest-caliber employees and is continually expanding its portfolio of IT infrastructure support services. For more information, visit www.NuAxis.com.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 4
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Public Sector Designations

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Tysons, Virginia, United States

ServiceNow Partner Type

Public Sector, Sales, Service Provider, Services

Industry

Financial Services, Government, Healthcare and Life sciences

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.