Omega Peripherals S.L.

Omega Peripherals, el otro lado de la tecnología

About Omega Peripherals S.L.

Omega Peripherals es una consultora especializada en tecnología y negocios. Entre sus principales soluciones y servicios ofrecidos podemos destacar Business Processes, Data & Analytics, Digital Transformation, Project Management, Infrastructura On-premise/cloud, Datacenters y Ciberseguridad. Cuenta con oficinas que cubren la totalidad del territorio español, así como un plantel de 200 profesionales altamente cualificados y certificados en las distintas soluciones. Omega Peripherals lleva varios años brindando soluciones y servicios de implementación de ServiceNow con un éxito reconocido en el mercado

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Spain

ServiceNow Resale Territories

  • EMEA

    Spain

Partner Locations

  • EMEA

    Spain

Headquarters

Barcelona, Barcelona, Spain

ServiceNow Partner Type

Sales, Services

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.