Outdone Software LLC

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About Outdone Software LLC

Technology partner building C-Suite automation products exclusively for the ServiceNow App Store.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

Partner Locations

  • AMS

    United States

Headquarters

Minneapolis, Minnesota, United States

ServiceNow Partner Type

Technology

ServiceNow Store

Store Application(s)

Target Company Size

Any

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.