Perspecta Enterprise Solutions LLC

Perspecta a legacy of bringing a diverse set of capabilities to our Public Sector customers

About Perspecta Enterprise Solutions LLC

We are a proven digital transformation partner and we help our customers plan, design and implement cloud-enabled services. As a ServiceNow Premium Partner, we are able to jump start implementation, determine the most secure and cost effective deployment model—whether that be on premise, managed service or a combination of the two—while quickly and efficiently tailoring that environment to meet specific agency or department needs with minimal disruption and latency. Perspecta was formed to take on big challenges. We are an engine for growth and success and we enable our customers to build a better nation. Let us show you how. For additional information, please contact David Yachnin, perspecta strategic alliances manager at david.yachnin@perspecta.com

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 9
  • Suite Certification - ITSM Professional 9
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Public Sector Designations

US Federal Socio-Economic Status

Women-Owned Small Business (WOSB)

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Herndon, Virginia, United States

ServiceNow Partner Type

Public Sector, Sales, Service Provider, Services, Technology

Industry

Education, Government

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.