QBrainX Inc.

QBrainX is an upcoming leader in Advisory, Implementation and Managed Services to expedite your Digital Transformation Journey in ServiceNow Ecosystem

About QBrainX Inc.

We take immense pride in our customer engagements; we are a team of experts in varied industry verticals. We will help you to maximize your investments (ROI) on digital transformation journey. Our expert team will advise the best practices as suggested by ServiceNow platform specialists which in turn helps you to reap the benefits with optimal solutions with OOB features, minimize customizations, optimize process, create intelligent workflows aiming to meet your business requirements. Our team have hands on experience in working with global ServiceNow implementations and are certified professionals. Drop an email to talk to our team, we would more than happy to advise on your journey.

Product Line Certifications

Customer Service Management
  • Suite Certification - CSM Professional 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Suite Certification - ITSM Professional 3

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Troy, Michigan, United States

ServiceNow Partner Type

Sales, Services

Industry

Education, Energy and Utilities, Financial Services, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.