Rainlight Soft Co., LTD

레인라잇소프트는 글로벌기업을 제외한, 한국 최초의 서비스나우 프리미어 파트너 입니다. 전 직원의 서비스나우 및 클라우드 플랫폼 기술 자격증 보유로 서비스나우 솔루션 도입, 구축 및 운영까지의 모든 단계를 성공적으로 적용할 수 있도록 최고의 고객 경험을 제공합니다.

About Rainlight Soft Co., LTD

디지털 혁신의 핵심은 기업이 새로운 기술을 활용해 새로운 비즈니스 가치를 실현하는 것입니다. 레인라잇 소프트는 서비스나우 기반의 솔루션 및 클라우드 플랫폼을 적용하여 고객들의 디지털 혁신을 앞당길 수 있도록 도와드리는 것이 최우선 가치입니다. 클라우드 서비스 전문 기업으로써 고객사 상황에 적합한 서비스나우 솔루션 및 클라우드 제품과 서비스 제공을 통해 디지털 전환을 촉진하고 혁신하여 새로운 비즈니스 가치를 창출 할 수 있도록 최고의 고객 경험을 제공하는 클라우드 여정의 동반자가 되어 드리겠습니다. The key to digital transformation is for companies to use new technologies to realize new business value. Our top priority is to help our customers accelerate their digital innovation by implementing ServiceNow-based solutions and cloud technology. As a cloud specialist, we will be a partner in the cloud journey that provides the best customer experience to create new business value by promoting digital transformation and innovating through the provision of ServiceNow solutions, cloud products and services appropriate to the customer's situation.

Product Line Certifications

Customer Service Management
  • Suite Certification - CSM Professional 4
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 7
  • Suite Certification - HR Professional 6
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Suite Certification - ITSM Professional 8
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    South Korea

ServiceNow Resale Territories

  • APJ

    South Korea

Partner Locations

  • APJ

    South Korea

ServiceNow Assure


Gangnam, Seoul, South Korea

ServiceNow Partner Type

Sales, Services


Energy and Utilities, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology

Customer Satisfaction Score

4.5 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.