RANDSTAD TECHNOLOGIES, LLC

Randstad offers flexible and high-quality solutions for discerning clients, including interim assistance, on-call experts, and routine administration.

About RANDSTAD TECHNOLOGIES, LLC

Randstad listens to you and understands your unique ServiceNow needs. Instead of "standard" offerings, Randstad brings flexible and high-quality solutions, such as: -interim assistance (maternity leave, illness, sudden resignation) -on-call experts (need an expert to join an architecture strategy call?) -routine admin (free up your existing team for more strategic work) -special projects (we’ll pitch in; your team stays right-sized) For more than 30 years, Randstad Technologies has been connecting companies around the world to customized technology solutions that meet and surpass objectives. We combine our deep industry expertise with our broad range of full-service capabilities — recruitment, consulting, projects, outsourcing — to deliver the right fit to our clients and candidates. From recruitment to technology solutions aimed at protecting and maximizing the value of technology investments, we power our clients' success — and drive our candidates' growth.

Product Line Certifications

IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Alpharetta, Georgia, United States

ServiceNow Partner Type

Sales, Services

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.