A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Red Moki Limited
Red Moki is a different kettle of fish. We have recognised that the "traditional" consulting model for IT services does not work in the modern Software as a Service world.
Quite simply, business is dynamic, technology is dynamic, but traditional consulting models are not.
With a singular focus on the ServiceNow platform, we have developed a delivery model that is optimised to what clients tell us they need from their ServiceNow partner, namely:
- rapid and continuous delivery of value;
- deep capability across all ServiceNow products;
- responsive and flexible to change; and
- a focus on the development of mature capability for our clients within their business.
With access to over 100 experienced ServiceNow consultants available across all ServiceNow products, you can be assured that you are working with an organisation that is focused on your needs, are expert in the ServiceNow products you use, and can deliver with agility and pace.
ServiceNow Designations & Awards
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
- Suite Certification - CSM Professional 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 3
- Suite Certification - HR Professional 1
IT Operations Management
- Certified Implementation Specialist – Discovery 7
- Certified Implementation Specialist – Event Management 9
- Certified Implementation Specialist – Service Mapping 2
IT Service Management
- Certified Implementation Specialist – IT Service Management 9
- Suite Certification - ITSM Professional 5
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 6
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 4
- Certified Implementation Specialist – Project Portfolio Management 4
Country and Region Coverage
ServiceNow Implementation Territories
-
APJ
Australia, New Zealand
ServiceNow Resale Territories
-
APJ
Australia, New Zealand
Partner Locations
-
APJ
Australia, New Zealand
ServiceNow Assure
Headquarters
Auckland, Auckland, New Zealand
ServiceNow Partner Type
Next Gen Authorized Training, Sales, Services
Industry
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Telecom Media Technology, Transportation and Logistics
Customer Satisfaction Score
4.13 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.