Rego Consulting Corp

Rego is an Elite-level services provider for ITBM, ITSM, ITOM, CMDB, SAM, and CSM helping organizations get the most out of ServiceNow investments.

About Rego Consulting Corp

Rego is a leading Elite-level services and consulting provider for IT Business Management (ITBM) and offers end-to-end services for IT Service Management (ITSM), IT Operations Management (ITOM), Configuration Management Database (CMDB), Software Asset Management (SAM), and Customer Service Management (CSM). As an Elite Partner, Rego has performed five times more ITBM implementations than any other ServiceNow partner. We’re also an international implementation and training partner for ITBM. Rego helps organizations gain measurable ROI from their ServiceNow investment while driving down implementation and support training costs. Organizations trust Rego for three reasons. 1. Our consultants are expert practitioners. 2. We have a deep understanding of ServiceNow solutions. 3. Our more than 200 expert guides take a partnering approach and offer best practice guidance to ensure that your unique processes, procedures, industry focus, and maturity requirements are met.

Product Line Certifications

Customer Service Management
  • Suite Certification - CSM Professional 2
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 5
  • Certified Implementation Specialist – Financial Management 3
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    Canada, United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Centerville, Utah, United States

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

IT Business Management

Customer Satisfaction Score

4.56 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

Any

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.