Reliable Software, Inc.

Amplify your digital transformation strategy with the ServiceNow platform and Reliable Software.

About Reliable Software, Inc.

Reliable Software leverages ServiceNow's single, unified platform to empower you to automate, extend, and create a digital workflow across your business processes. We don’t just deliver seamless experiences by automating processes with ServiceNow, but also rethink avenues towards enhancing streamlined productivity and operational scalability. We continually invest every inch of experience garnered over years of experience across industries to help our clients enjoy every benefit this powerful end-to-end digital workflow platform has to offer.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Northville, Michigan, United States

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.