Ripton Solutions Inc.

Ripton Solutions is a Technology-first digital enterprise that nurtures innovative ideas and inventive solutions to accelerate business bottom lines.

About Ripton Solutions Inc.

Ripton Solutions assists mid-sized and enterprise-level organizations at any phase of development with a focus on optimization and expansion in all industries. Leaders across many industries have consulted us for our reliable services, cloud expertise, cost-effective solutions, and formidable approach to customer satisfaction. Our customers derive exceptional value from our products and services that are centered around high-quality, performance, innovation, and sustainability to help them gain a competitive market advantage. We also offer the highest level of competency in diverse technology areas through a driven team of experts that are motivated by a culture of achievement in an environment that supports continuous and practical learning. We are experts in ITSM, ITOM, ITBM, CSM, CustomApplications, HRSM, GRC, Security Operations, and Integrations. We are your one-stop-shop for your ServiceNow implementation, support, and consultation.

Product Line Certifications

IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 11
  • Certified Implementation Specialist – Project Portfolio Management 12
IT Operations Management
  • Certified Implementation Specialist – Discovery 4
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Princeton, New Jersey, United States

ServiceNow Partner Type

Services

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.