Ripton Solutions Inc.

Ripton Solutions is a Technology-first digital enterprise that nurtures innovative ideas and inventive solutions to accelerate business bottom lines.

About Ripton Solutions Inc.

Ripton Solutions assists mid-sized and enterprise-level organizations at any phase of development with a focus on optimization and expansion in all industries. Leaders across many industries have consulted us for our reliable services, cloud expertise, cost-effective solutions, and formidable approach to customer satisfaction. Our customers derive exceptional value from our products and services that are centered around high-quality, performance, innovation, and sustainability to help them gain a competitive market advantage. We also offer the highest level of competency in diverse technology areas through a driven team of experts that are motivated by a culture of achievement in an environment that supports continuous and practical learning. We are experts in ITSM, ITOM, ITBM, CSM, CustomApplications, HRSM, GRC, Security Operations, and Integrations. We are your one-stop-shop for your ServiceNow implementation, support, and consultation.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 5
  • Certified Implementation Specialist – Event Management 3
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 6
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 12
  • Certified Implementation Specialist – Project Portfolio Management 12

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

Partner Locations

  • AMS

    United States


Princeton, New Jersey, United States

ServiceNow Assure

  • Consulting & Implementation Premier
  • Service Provider
Customer Satisfaction Score

5 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)