Scarce

Scarce are remote delivery specialists for the ServiceNow platform, modernising, safeguarding & transforming ServiceNow capability for our customers

About Scarce

At Scarce, ServiceNow is all we do. Our delivery centres in Europe and Asia are centres of excellence for ServiceNow Architecture, Business Analysis, Project Management, ITIL Process Modelling, Development, Testing and Portal Design. Our capabilities span the entire platform, with specialties in ITOM (CMDB, Discovery) and ITAM (Asset/ SAM Pro). Choosing Scarce as your digital transformation partner means our unparalleled focus on your business objectives. Experts in delivering business outcomes using ITIL, Prince II, PMI and Agile delivery frameworks, we make your transition from legacy tooling and disconnected process flows to a single, connected business capability platform both speedy and smooth. We operate fully remote, fully on-premise or hybrid delivery capabilities that work for you and your budget, leveraging the remote, cloud-based capabilities of the platform alongside smarter working practices that engage, motivate and inspire success throughout your organisation.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1

Country and Region Coverage

Partner Locations

  • EMEA

    United Kingdom

Headquarters

Altrincham, Cheshire, United Kingdom

ServiceNow Partner Type

Sales, Services

Target Company Size

101 to 500

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.