ScienceSoft USA Corporation

ScienceSoft takes over all ServiceNow implementation pains. Our services don’t require micro-management on your side while being highly transparent.

About ScienceSoft USA Corporation

ScienceSoft is a ServiceNow Services Partner with 9 years of ServiceNow implementation and consulting practice. We exercise a result-oriented approach to all our ServiceNow engagements and strive to maximize the value that our services and solutions bring to our customers. ScienceSoft provides a full cycle of ServiceNow professional services to accompany our customers throughout their entire journey with ServiceNow. We deliver ServiceNow consulting, implementation, migration, customization, app development, integration, testing and managed ServiceNow services. Our implementation experience has resulted in the design of the proprietary 4-level ServiceNow implementation model that caters to the needs of a wide variety of ServiceNow customers. You can use it to determine the scope of your specific ServiceNow implementation project. If you want to solve your ServiceNow-related problems, visit our website or drop us a line at contact@scnsoft.com.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 2
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

McKinney, Texas, United States

ServiceNow Partner Type

Sales, Services, Technology

Industry

Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

ServiceNow Store

Store Application(s)

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.