ScienceSoft USA Corporation

ScienceSoft takes over all ServiceNow implementation pains. Our services are highly transparent and don’t require micro-management on your side.

About ScienceSoft USA Corporation

ScienceSoft is a ServiceNow Services Partner with 11 years of ServiceNow implementation and consulting practice. We exercise a result-oriented approach to our ServiceNow engagements to maximize the value that our services bring to our customers. To determine the scope of your ServiceNow implementation project, you can use our proprietary 4-level ServiceNow implementation model. ScienceSoft provides a full cycle of ServiceNow services: consulting, implementation, migration, customization, app development, integration, testing, and managed ServiceNow services. We have a mature quality management system established (proven by ISO 9001 certificate) to ensure our services meet the highest customer's expectations and guarantee the security of the data we access due to advanced security policies in place (proven by ISO 27001 certificate). If you want to solve your ServiceNow-related challenges, visit our website or drop us a line at contact@scnsoft.com.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 3
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • EMEA

    Austria, Sweden, The Netherlands, Luxembourg, Hungary, Iceland, Denmark, Belgium, Czech Republic, Finland, Norway, Poland

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, Sweden, The Netherlands, Luxembourg, Switzerland, Hungary, Liechtenstein, Iceland, Denmark, Belgium, Czech Republic, Finland, Norway, Poland

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

McKinney, Texas, United States

ServiceNow Partner Type

Sales, Services, Technology

Industry

Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.