ScienceSoft USA Corporation

ScienceSoft takes over all ServiceNow implementation pains. Our services are highly transparent and don’t require micro-management on your side.

About ScienceSoft USA Corporation

ScienceSoft is a ServiceNow Services Partner with 11 years of ServiceNow implementation and consulting practice. To determine the scope of your ServiceNow implementation project, you can use our proprietary 4-level ServiceNow implementation model. ScienceSoft provides a full cycle of ServiceNow services: consulting, implementation, migration, customization, app development, integration, testing, and managed ServiceNow services. We have a mature quality management system established (proven by ISO 9001 certificate) and guarantee the security of the data we access (proven by ISO 27001 certificate). Experienced in healthcare software development, ScienceSoft is ISO 13485-certified to design and develop quality medical software. ScienceSoft USA Corporation is listed among The Americas’ Fastest-Growing Companies 2022 by Financial Times. Visit our website or drop us a line at

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 4
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 2
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • APJ


  • EMEA

    Austria, Sweden, The Netherlands, Luxembourg, Hungary, Iceland, Denmark, Belgium, Czech Republic, Finland, Norway, Poland

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, Sweden, The Netherlands, Luxembourg, Switzerland, Hungary, Liechtenstein, Iceland, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland

Partner Locations

  • AMS

    United States


McKinney, Texas, United States

ServiceNow Assure

  • Consulting & Implementation Specialist
  • Reseller Specialist
  • Financial Services
  • Healthcare and Life Sciences
  • Manufacturing
  • Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)