SELLCOM SOLUTIONS MEXICO, SA DE CV

Sellcom Solutions with more than 15 years as in IT provider is one of the biggest ServiceNow partner in sales and services solutions.

About SELLCOM SOLUTIONS MEXICO, SA DE CV

Sellcom Solutions with more than 15 years as in IT provider is one of the biggest ServiceNow partner in sales and services solutions. With a broad portafolio of services to complement ServiceNow solutions like staffing with ServiceNow experts, managed services, financial aid, among others provides added value to satisfy our clients end to end needs.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Mexico

ServiceNow Resale Territories

  • AMS

    Mexico

Partner Locations

  • AMS

    Mexico

ServiceNow Assure

Headquarters

Huixquilucan, Estado de Mexico, Mexico

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Financial Services, Government, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

101 to 500

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.