SilverStorm Solutions SL

We design and support Digital Strategies

About SilverStorm Solutions SL

SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition. SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. SilverStorm 'bridges the gap' between a customer's existing state and their desired state.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 6
  • Certified Implementation Specialist – Field Service Management 3
  • Suite Certification - CSM Professional 6
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 10
  • Suite Certification - HR Enterprise 6
  • Suite Certification - HR Professional 9
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 2
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 7
  • Certified Implementation Specialist – Project Portfolio Management 10
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 5
  • Certified Implementation Specialist – Event Management 5
  • Certified Implementation Specialist – Service Mapping 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 31
  • Suite Certification - ITSM Professional 29
Now Platform App Engine
  • ServiceNow Certified Application Developer 11

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States, Mexico

  • EMEA

    Spain

ServiceNow Resale Territories

  • AMS

    United States, Mexico

  • EMEA

    Gibraltar, France, Portugal, United Kingdom, Spain

Partner Locations

  • AMS

    United States, Mexico

  • EMEA

    Spain

ServiceNow Assure

Headquarters

Valladolid, Valladolid, Spain

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

IT Service Management, IT Business Management, Customer Service Management, Now Platform App Engine, IT Operations Management, HR Service Delivery

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.44 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.