A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About SilverStorm Solutions SL
SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition. SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. SilverStorm 'bridges the gap' between a customer's existing state and their desired state.
ServiceNow Designations & Awards
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Field Service Management 4
- Suite Certification - CSM Professional 7
HR Service Delivery
- Certified Implementation Specialist – Human Resources 10
- Suite Certification - HR Professional 8
IT Operations Management
- Certified Implementation Specialist – Discovery 7
IT Service Management
- Suite Certification - ITSM Professional 27
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 8
- Certified Implementation Specialist – Project Portfolio Management 14
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
United States, Mexico
-
EMEA
Spain
ServiceNow Resale Territories
-
AMS
United States, Mexico
-
EMEA
Gibraltar, Monaco, France, Portugal, United Kingdom, Spain, Israel
Partner Locations
-
AMS
United States, Mexico
-
EMEA
Spain
ServiceNow Assure
Headquarters
Valladolid, Valladolid, Spain
ServiceNow Partner Type
Sales, Services, Technology
Product Line Achievements
Strategic Portfolio Management, Security Operations, Now Platform App Engine, IT Service Management, Customer Service Management, Governance, Risk and Compliance, IT Operations Management, IT Asset Management, HR Service Delivery
Industry
Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology
Customer Satisfaction Score
4.41 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.