SilverStorm Solutions SL

We design and support Digital Strategies

About SilverStorm Solutions SL

SilverStorm Solutions advises large successful corporations on their use of technology to keep ahead of their competition. SilverStorm continuously harnesses knowledge to find an edge for clients from around the world; customers working with our team, build and deploy agile and digital strategies at lightspeed. SilverStorm 'bridges the gap' between a customer's existing state and their desired state.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Field Service Management 4
  • Suite Certification - CSM Professional 7
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 10
  • Suite Certification - HR Professional 8
IT Operations Management
  • Certified Implementation Specialist – Discovery 7
IT Service Management
  • Suite Certification - ITSM Professional 27
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 8
  • Certified Implementation Specialist – Project Portfolio Management 14

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States, Mexico

  • EMEA


ServiceNow Resale Territories

  • AMS

    United States, Mexico

  • EMEA

    Gibraltar, Monaco, France, Portugal, United Kingdom, Spain, Israel

Partner Locations

  • AMS

    United States, Mexico

  • EMEA


ServiceNow Assure


Valladolid, Valladolid, Spain

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

Strategic Portfolio Management, Security Operations, Now Platform App Engine, IT Service Management, Customer Service Management, Governance, Risk and Compliance, IT Operations Management, IT Asset Management, HR Service Delivery


Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.41 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.