SKY SOLUTIONS LLC

Our team of domain and technical experts deliver healthcare, financial services, and public sector solutions that change the way they work & connect.

About SKY SOLUTIONS LLC

We enable enterprises to become digital-first by implementing innovative solutions that simplify critical and complex business processes. Our team of domain and technical experts empower public sector agencies through GSA 70 and 8 (a) STARS III. We have many recurring customers within healthcare & financial services. Our ServiceNow practice provides advisory and implementation consultancy services. We practice enterprise SAFe agile development with CMMI Level III and ISO certifications. We help organizations reach outcomes through mission critical, business process engineering along with a dedicated Human Centered Design (HCD) practice. Our expertise in each product release provides proficient Roadmap advisory and adoption. We provide on-demand, managed services of your instance and system administration tailored to assist and manage backlog. You will see an increase in productivity, improved Return on Investment (ROI) & value of your ServiceNow Platform with our Sky Solutions’ team.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 1

Public Sector Designations

US Federal Socio-Economic Status

Certified Small Business, Minority-Owned Small Business (MOSB), Small Disadvantaged Business (SDB), Small Disadvantaged Business 8(a) Certified

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Chantilly, Virginia, United States

ServiceNow Partner Type

Public Sector, Services

Industry

Financial Services, Government, Healthcare and Life sciences

Customer Satisfaction Score

4 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.