Certified Small Business, Minority-Owned Small Business (MOSB), Small Disadvantaged Business (SDB), Small Disadvantaged Business 8(a) Certified
About SKY SOLUTIONS LLC
We enable enterprises to become digital-first by implementing innovative solutions that simplify critical and complex business processes. Our team of domain and technical experts empower public sector agencies through GSA 70 and 8 (a) STARS III. We have many recurring customers within healthcare & financial services. Our ServiceNow practice provides advisory and implementation consultancy services. We practice enterprise SAFe agile development with CMMI Level III and ISO certifications. We help organizations reach outcomes through mission critical, business process engineering along with a dedicated Human Centered Design (HCD) practice. Our expertise in each product release provides proficient Roadmap advisory and adoption. We provide on-demand, managed services of your instance and system administration tailored to assist and manage backlog. You will see an increase in productivity, improved Return on Investment (ROI) & value of your ServiceNow Platform with our Sky Solutions’ team.
Product Line Certifications
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
- ServiceNow Certified Application Developer 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
- Certified Implementation Specialist – Project Portfolio Management 1
Public Sector Designations
US Federal Socio-Economic Status
US contract/procurement Vehicles
General Services Administration Schedule 70 (GSA)
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
ServiceNow Resale Territories
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AMS
United States
ServiceNow Service Provider Territories
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AMS
United States
Partner Locations
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AMS
United States
Headquarters
Herndon, Virginia, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Premier
- Reseller Premier
- Service Provider Premier
Industry
- Financial Services
- Government
- Healthcare and Life Sciences
ServiceNow Store
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)