SKY SOLUTIONS LLC

More than just a focus on Platforms, we deliver where it matters most: certified & experienced People, proven best Practices & Innovation.

About SKY SOLUTIONS LLC

We enable enterprises to become digital-first by implementing innovative solutions that simplify critical and complex business processes. Our team of domain and technical experts empower public sector agencies as well as organizations in healthcare & financial services to improve the way they work and interact with their customers and constituents. Our ServiceNow practice provides advisory and implementation consultancy services. We help organizations not only manage their cloud environments, while also enable mission critical, business processes. We have a depth of knowledge dating back to the initial releases of ServiceNow and proficient in providing guidance to adopt new release capabilities. We provide on-demand managed services of your instance and administrative support tailored to your individual needs to assist or manage backlog. You will see an increase in productivity, improved Return on Investment (ROI) & find newfound value of your Now Platform with our SN CoE.

Product Line Certifications

IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 1

Public Sector Designations

US Federal Socio-Economic Status

Minority-Owned Small Business (MOSB)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Chantilly, Virginia, United States

ServiceNow Partner Type

Public Sector, Services

Industry

Financial Services, Healthcare and Life sciences

Customer Satisfaction Score

4 out of 5 from Responses

Target Company Size

501 to 1,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.