Slalom Consulting, LLC

Slalom is a global consulting firm focused on strategy, technology, and business transformation. We redefine what's possible, and create what's next.

About Slalom Consulting, LLC

At Slalom, personal connection meets global scale. We build deep relationships with our clients in 41 markets around the world, while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 400 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 11,000 employees. We have been named one of Fortune's 100 Best Companies to Work For six years running and are regularly recognized by our employees as a best place to work. Learn more at slalom.com.​

Product Line Certifications

Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Seattle, Washington, United States

ServiceNow Partner Type

Sales, Services

Customer Satisfaction Score

4 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.